Refund & Return Policy

We want you to be completely satisfied with your purchase. Please review our Refund & Return Policy below for important information regarding returns, refunds, and exchanges.

1. Return Eligibility

Items may be returned within 30 days of delivery provided they are unworn, unused, and in their original condition with all packaging and tags attached.

2. Return Process

To request a return, please contact our customer support team with your order details. Once your return request is approved, you will receive instructions on how to return your item.

3. Refund Processing

After we receive and inspect your returned item, your refund will be processed within 5–7 business days. Refund times may vary depending on your payment provider.

4. Refund Method

All refunds will be issued to the original payment method used at checkout.

5. Exchanges

We offer exchanges for eligible items, subject to product availability. If the requested size or item is unavailable, a refund may be issued instead.

6. Non-Returnable Items

For hygiene and safety reasons, certain items may not be eligible for return or exchange. Products that show signs of wear, damage, or alteration will not be accepted.

7. Shipping Costs for Returns

Customers are responsible for return shipping costs unless the item received was incorrect or damaged upon arrival.

8. South Africa Orders Only

We currently only process and ship orders within South Africa.