Shipping policy

Shipping Policy

Store Name: Vybe Tech

At Vybe Tech, we are committed to delivering your orders safely and efficiently. Please read our shipping policy carefully before placing an order.

1. Order Processing

Orders are processed after payment has been successfully received and confirmed.

  • Orders are typically processed within 1–3 business days.
  • Orders placed on weekends or public holidays will be processed on the next business day.
  • Customers will receive order confirmation once the order has been placed successfully.

2. Shipping Timeframes

Vybe Tech delivers orders within 8–11 business days depending on your location and courier operations.

Please note:

  • Delivery times are estimates and may vary during high-demand periods, holidays, or unforeseen courier delays.
  • Remote or outlying areas may require additional delivery time.

3. Shipping Costs

Shipping costs are calculated at checkout based on:

  • delivery location,
  • package size,
  • and selected shipping method.

Any applicable shipping fees will be displayed before payment is completed.

4. Tracking Information

Once your order has been shipped, tracking information may be provided where available.

Customers are responsible for ensuring that the shipping address provided is accurate and complete.

5. Delayed or Lost Shipments

While Vybe Tech works with reliable courier partners, delays may occasionally occur due to:

  • weather conditions,
  • courier issues,
  • public holidays,
  • customs processing,
  • or other unforeseen circumstances.

Vybe Tech is not responsible for delays outside of our control but will assist customers in resolving shipping issues where possible.

6. Incorrect Shipping Information

If incorrect delivery information is provided by the customer:

  • Vybe Tech will not be responsible for failed deliveries,
  • additional shipping charges may apply for re-delivery,
  • and refunds may not be issued for incorrectly addressed orders.

7. Damaged Packages

If your package arrives visibly damaged:

  • please report it within 48 hours of delivery,
  • retain all packaging materials,
  • and provide photos where possible.

Failure to report shipping damage within a reasonable timeframe may affect claim eligibility.

8. Delivery Availability

Customers must ensure someone is available to receive the package at the delivery address.

Couriers may attempt re-delivery or leave collection instructions if delivery is unsuccessful.

9. Contact Regarding Shipping

For shipping-related queries, customers may contact Vybe Tech support through our official support email:

Email: vybetechsupport@gmail.com